Privacy Policy

1. Introduction & Scope

Welcome to RIDHI SIDHI ENTERPRISES ("we", "our", or "us"), headquartered at 0, Gaon Nagla Hargovind, Post Khirari, Teh-Mahavan, Khirari, Raya, Mathura, Uttar Pradesh – 281204, operated under the sole proprietorship of SUKH RAM. We are committed to protecting your personal information and your right to privacy in accordance with the Information Technology Act, 2000 and applicable data protection laws of India.

This Privacy Policy explains what information we collect when you visit our local business directory and marketplace website (ridhisidhihub.com), how we use that information, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in listing your business, contacting vendor support, or submitting inquiries through our contact forms:

• Personal Identification Details: Name, business name, postal address in Mathura district, mobile number, and email address.
• Business Listing Information: Storefront photographs, physical store location, operating hours, GST identification numbers, and service descriptions.
• Technical Information: IP address, browser type, device information, and anonymous session analytics to help maintain directory security and speed.

We collect personal details like your name, email address, and phone number etc. By sharing your information, you authorize RIDHI SIDHI ENTERPRISES to contact you via SMS, RCS, WhatsApp, Email, and other communication channels. This consent overrides any NDNC/DND registration as per TRAI regulations.

3. How We Use Your Information

We process your information for legitimate business purposes including:

• Directory Publishing: Displaying verified vendor contact details, store addresses, and working hours to local retail consumers across Uttar Pradesh.
• Inquiry Facilitation: Enabling direct click-to-call and WhatsApp communication between buyers and listed shopkeepers.
• Verification & Fraud Prevention: Validating that listed enterprises are genuine physical locations to prevent marketplace spam.
• Customer Support: Responding to user inquiries submitted via our official helpline (`+91 6264843843`).

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal or business inquiry data to third-party data brokers. We only share publicly listed business profiles (shop name, address, phone number) on our open directory as intended by our local commerce platform. We may disclose information if required by law, regulatory authorities, or court orders under Indian jurisdiction.

5. Data Security & Storage

We implement robust technical and organizational security measures—including 256-bit CSRF session protection, strict output sanitization, and secure Core PHP architecture—to protect your submitted data. However, please remember that no transmission over the internet is 100% secure, and you submit inquiries at your own risk.

6. Your Rights & Options

If you are a listed business owner or user and wish to update, correct, or remove your contact details or photographs from our directory, you can request immediate modification by contacting our verification office directly.